Universal Companies Presents:

The New Normal

Taught by top spa industry veterans Peter Anderson and Deborah Evans, this SpaTrade Webinar promises to increase your value in the marketplace and provide strategies to survive and thrive in the current economic climate.

During this 60 minute virtual seminar you will learn:

• Tactics to avoid Expense "Creep"
• Suggestions for alternative revenue centers
• Marketing and retail initiatives to attract new clients and encourage repeat business

Watch Recording

Inspirational and endlessly knowledgable, Nina gives a preview of her course at IECSC NY: Case Study Portrait of a Sole Practitioner Turned Day Spa Owner. Sole pracitioners and spa owners will be motivated by Nina's tips for building a successful career in aesthetics and spa management.

• Finding and channeling your passion
• Creating the systems to transition out of the treatment room
• Bringing on staff: Hiring for attitude and educating for success

Listen to Podcast* (Flash):

*PLEASE NOTE: You may experience a delay before audio begins playing (actual wait depends on your Internet connection)