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YOU ARE HERE: Home Spa Management and Operations Customer Service Key Success Factors for Influencing Customers

Key Success Factors for Influencing Customers

There is no one marketing answer for every brand.  But there is one marketing challenge that never goes away and that is HOW DO WE INFLUENCE OUR CUSTOMERS TO PERFORM BETTER.

The answer is by performing better ourselves.  My five success keys for 2008 are:

1. Keep your product and/or service mix fresh
 
2. Do things to make it easy for your customers to do business with you
 
3. Reward patronage and positive behavior
 
4. Stay connected with your customers
 
5. Distance your brand from your competition

By Bart Foreman, Group3 Marketing www.group3marketing.com

 


 
Article ID: 343
Created:
January 14, 2008
Modified:
January 14, 2008

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