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Gratuities
10 Tips to Handling Gratuities
All spa staff should particpate in gratuities at some level Don’t put gratuities on a credit card if you can get away with it. Some spas do and build the fees into their expenses. Don’t...
March 21, 2004
Views: 4591
The Tipping Point
By Peggy Wynne Borgman, Preston Wynne, Inc. What is gratuity? In our company, we feel that a tip is a voluntary gesture of appreciation for good or excellent service. In fact, we even refrain from...
September 29, 2005
Views: 1353
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