Spa Knowledge Base
Client Retention Programs Programs to increase client retention
A Special Lesson On Referral Systems
STOP Begging for Referrals and START Generating a Constant Stream of New Customers Using Proven Referral Systems. If you're NOT getting a consistent flow of referrals every month from your... ![]() ![]() ![]() ![]()
March 2, 2005
Views: 3178
Can you Hear Me Now? Strategies for Staying Connected from Start to Finish
Retention expert Bart Foreman recommends a strategy based on retention of current clientele, because they are the best source of sustaining profitable business. If satisfied, they will bring... ![]() ![]() ![]() ![]()
March 21, 2004
Views: 1867
Membership and VIP programs
Many day spas have implemented spa membership programs to cultivate the high-end market and reward their best clients. The focus is on encouraging loyalty and increasing spending on products and... ![]() ![]() ![]() ![]()
March 21, 2004
Views: 1950
Profits That Lie Hidden in Your Client List
If you think marketing is an activity that’s only for sleazy companies that want to pull a fast one on prospects and clients, then read no further. However, if you want to improve your business... ![]() ![]() ![]() ![]()
June 11, 2007
Views: 587
The Benefits of a Loyalty Program
Customers are becoming more demanding, and competition is becoming more intense. It's becoming increasingly difficult to differentiate one spa from another. Through loyalty programs, customer... ![]() ![]() ![]() ![]()
April 16, 2006
Views: 1091
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