Leadership The Essence of a Leader: How to improve your ability to act as an effective leader
 5 Communication Tips for Rough Economic Times
Times may be tough; however, you’re an enlightened owner/manager who knows that great communication can make the difference between success and failure; between moving your business forward in a... (No rating) April 9, 2008 Views: 1603 5 Keys to Leadership in Tough Times
Uncertain times demand steadfast leadership and in your business that demand falls on your shoulders. Here are five immutable keys to leadership. Use them and your salon/day spa will undoubtedly...  
February 10, 2008
Views: 1828
5 Tips for Managing Through a Crisis
A crisis comes in various shapes and sizes. It could be a walkout, a cash crunch, injury or death of a key employee, or a devastating fire. No matter what the size or shape of the crisis, as the... (No rating) April 18, 2007 Views: 1734 7 Keys to Solid Business Performance in Treacherous Times
With the headlines shouting doom and gloom, it’s no wonder so many business’ owners are shaking in their boots, nearly paralyzed by the continual stream of bad news. You’re an enlightened owner who... (No rating) March 23, 2008 Views: 1389 9 Biggest Causes of Spa Leadership Failure
Let’s be clear about one thing, your salon/spa’s performance is a direct result of its leadership. The formula is simple: good leadership = good results. Unfortunately, too many leaders fall one or...
February 22, 2007
Views: 2217
9 Reasons Why 82% of Salon/Day Spas Don’t Celebrate Their 10th Birthday
Most owners believe that not having enough money is the leading cause of business failure. Frankly, they’re right: cash is the life-blood of a salon/spa. Without cash, your salon/day spa cannot...
December 10, 2006
Views: 1649
9 Steps to Making Your Changes Stick
If your day spa is struggling to get and keep more clients, as well as get and keep more staff, with a different mindset about management (you manage systems not people), you’ll be able turn things... (No rating) December 30, 2007 Views: 1317 Best Practices from Global Salon Business Awards Judging Summit
Neil Ducoff from Salon Strategies judged the Global Salon Business Awards at UCLA's Anderson School of Business. Here are some of the standout business practices Ducoff noticed in the entries to... (No rating) March 11, 2008 Views: 889 Getting the most out of your day ... the 5-Step Starter Process
Most of the time, the success of our day depends on our overall attitude and our subsequent behaviours. Perhaps one of the most important considerations that we can take with us each day, is the...
June 12, 2007
Views: 1329
Group 3 Marketing's 4 Management Principles
Observe. Get out from behind your laptops and observe the real world and how it is impacting your business. Look for opportunities at the granular level. Train everyone in your... (No rating) December 8, 2009 Views: 422 How to Build Greatness in Your Business
1. Build cumulative momentum. Building greatness never happens in one fell swoop. There is no single defining action, that can by itself bring about sustained greatness. We build greatness by a... (No rating) August 12, 2007 Views: 1463 How to Get Down to the Bottom of Things
Just like every successful business, no matter what size, your salon/day spa not only needs systems, but counts on them every day. Let’s take the mystery out of systems development. After all, a... (No rating) July 24, 2008 Views: 1081 Leading Through the Storm
None of us knows what is going to happen to our economy in the coming weeks and months, but one thing is certain. Your team needs your leadership. Our industry that tends to wish away bad news... (No rating) October 14, 2008 Views: 827 New Rules for Today's Economy
1. Be where the customer is. The No. 1 rule for marketing in this economy -- it doesn't matter what medium you're using as long as it's the one your customers are using. In some cases it may be the... (No rating) January 3, 2007 Views: 1506 New Year's Evolution: Getting Focused
There’s a lot of interest right now in a concept called the Law of Attraction—a principle that states what you focus on, you get. Many of us are in our spas today, our first work day of the New... (No rating) January 3, 2007 Views: 691 Nine Suggestions to Establish and Maintain a Competitive Profile
Stay true to your core spa focus. While it is important to keep abreast on the latest trends in the industry, trying to incorporate them into your menu can be disastrous. Your spa menu will read... (No rating) January 7, 2007 Views: 1173 Planning the Time to Plan
You’re an enlightened manager who knows that creating a salon/day spa operating plan increases your odds of business success. Admittedly, there are success stories you come across where a person...
December 30, 2007
Views: 1195
Rudy Guiliani’s Six Principles of Leadership
Know who you are. Have strong beliefs and know what you and your organization want to achieve. Be an optimist. Follow your hopes and dreams. People want will want to follow an optimist....
January 4, 2006
Views: 1904
Seven Ways to Weather a Downturn
Reactivate Your LeadsWhile you might wait for customers to come to the door, consider contacting your existing leads with tailored product suggestions. A study by the Thomas Publishing Company... (No rating) March 27, 2008 Views: 1522 Sharpen Your Pencil to Improve the Bottom Line
Time to sharpen your pencil and consider some less sexy ways to improve your bottom line. 1. Simplify! This is a great opportunity to toss out the pieces that don't work well enough. Reduce the... (No rating) March 6, 2008 Views: 1039 Spa Business Strategies for Economic Downturn
Preliminary findings of Intelligent Spas' current round of Spa Benchmark Surveys have identified the majority of spa owners and managers are forecasting positive growth in both revenue and spa... (No rating) December 21, 2008 Views: 700 Spas2b Top 5 Business Challenges
Challenge #1: Client Expectations Clients are looking for efficient, effective, value driven results - the baby boomers are demanding a wealth of experience accompanied by good...
August 31, 2008
Views: 1252
The Fun Factor
By Peggy Wynne Borgman, CEO Wynne Business and Preston Wynne Spas Does your luxury spa take itself too seriously?Recent trends like “Zen temple” décor, meditation rooms, and calling treatments...
September 28, 2006
Views: 1565
Top 10 Challenges Every Spa Leader will Eventually Have to Face (With a Smile!)
Problem 
May 29, 2006
Views: 4203
Top 5 Inspirations for 2009
2009 is the year that the "luxury" of spa, must become the "business" of spa When I see any of these 5 items in practice inside a spa, I am impressed. The business of spa has to dominate...
January 15, 2009
Views: 1060
Under the Weather And In Health - Spa Business
Not too long ago I drove by a spa business that had a sign out front that read "Closed due to sickness." This meant that the cash flow would stop until the spa owner was able to return to work....
June 13, 2007
Views: 1443
Ways to Weather an Economic Downturn
Reactivate Your LeadsWhile you might wait for customers to come to the door, consider contacting your existing leads with tailored product suggestions. A study by the Thomas Publishing Company... (No rating) February 11, 2008 Views: 1791 What Successful Survivors are Doing
By Peggy Wynne Borgman, CEO, Wynne Business, Preston Wynne Spa Congratulations. If you’re reading this, chances are you survived 2009 and are working your business strategy for 2010. No one I’ve...
January 30, 2010
Views: 210
Why Spa Owners Are Reluctant to Seek Help
In my 13 years as a spa business coach and industry speaker, one fact has become dramatically evident: a large percentage of spa owners are failing to achieve even modest financial success. We have... (No rating) December 30, 2007 Views: 697 Your Communications Hot List
By Andrew Finkelstein, The Beauty Resource www.thebeautyresource.com Have you ever tried to communicate a new idea or project to folks who don’t necessarily think or operate the same way you do?...
November 30, 2006
Views: 1318
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