YAY! Round One is over. Now on to the next step! Our offer of beauty was: A private makeup session, skin care lesson, and a skin softening aromatherapy hand treatment. It also includes a refreshing signature beverage (alcoholic if they’d like) and a few decadent edibles both served on a silver tray. The offer featured on a Saturday. I was...

Businesses are jumping on the social media bandwagon as a tool for marketing, thought leadership and customer feedback. When networking online, it is helpful to refer to networking at a cocktail party. Marketers who only talk about how great they are and lack a genuine interest in others, will soon find themselves uninvited to the party. Read on to find...

The third day of the Spa China Summit consisted of presentations on concepts and ideas for the future of the spa industry. We were scheduled to begin with a presentation by Andrea Lomas, Head of Group Spa Operations for Mandarin Oriental , but Lomas had been called away by a project, so we were treated to a substitute speaker, Lomas’...

This past week, a flurry of reports have grabbed my attention regarding the recent economic challenges, and the amazing rebound the spa market is making to remain sustainable. Diagnol, a market report firm, stated that after years of phenomenal spa growth, skincare brands have had unlimited opportunity to flourish and profit within this sector. This is until the recent economic...

Day Two of Global Shop began with a keynote presentation by Wendy Liebmann, CEO and Chief Shopper of WSL Retail Strategies. Liebmann’s session was entitled “ Hope for Retail .” According to Liebmann, we’ve had a decade of calamitous change, and the crisis is over, but the behaviors and impact are not; fear and uncertainty remain. Some aspects of the...