Illustrating the Way in the Workplace

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Categories: Leadership
Lead by Example on the Job with Simple Yet Effective Guidelines


As a leader, all eyes are on you.  Here are some simple ways great business leaders indirectly encourage positive behavior in their team.  Instead of mandates and new rules, which are often met with resistance, see how far you can get by merely setting a good example:

  • Read a business, motivational or self-improvement book.  Bring it to work with you, talk about it, and leave it in the break room. Take it a step further and establish a shared-book shelf and keep it stocked with great titles.
  • Avoid participating in gossip with team members or customers.  Keep all conversations positive and professional.
  • Dress professionally whenever you are in the spa.
  • Keep your work area organized and clean.  Make a habit of organizing your space at the end of each day.
  • When you witness a team member doing something great, take the opportunity to publicly praise them.  Not only does the praise encourage positive behavior, but it may inspire them to be complimentary of each other.
  • Start team meetings on time, and prevent them from running late.
  • Reduce wasted product, reuse items whenever possible, and recycle in the spa.

Short Bio

 

Matthew Dower is Executive Vice President of Mirbeau Hospitality Services, a privately-held management company that specializes in the management of boutique, lifestyle hotels, spas and resorts.

When he is not tackling financial projections or finding ways to maximize profitability, Matthew Dower makes his mark on the finer parts of hospitality operations. He brings unparalleled attention to detail, leading teams to ensure guests are catered to in every way possible. Prior to joining Mirbeau, Mr. Dower worked in hotel management and spa operations for the Fairmount Turnberry Isle Resort in Miami, Florida and the Red Mountain Resort in St. George, Utah. He is a graduate of Cornell University’s Master of Management in Hospitality program.