Seasoned spa-goers are generally not the ones who book couples massages. Guests who book couples massages view it as an afternoon activity to spend time together much like going to dinner or a movie.
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Spa Business Articles: Operations
Turning the ordinary into something extraordinary
As unique as some treatment menus can be, nearly all spas offer treatment staples the vast majority of guests choose to enjoy. These standards can be found from the high-rise hotels of New York City, to the desert resorts of the Southwest. They are the spa industry’s bread and butter, but they don’t have to be boring.
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The Art of Executing A Spa Treatment When the Service Time is Cut Short
We’ve all been there: a guest arrives late for her treatment. This is added pressure for the spa therapist to deliver a service that still presents the ‘wow’ effect. Especially when we have a guest booked in the next time slot after her.
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Keeping it Clean
Put your clients at ease by ensuring your spa footwear is sanitized properly.
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Awaken the passion within your organization
Passion is the combustion of energy, focus and emotion all coming together to power people. Passion is the fuel of life. It is not in some of us…it is in all of us. Some of us just haven’t tapped into our passion. As leaders we must awaken the passion of our people and hence within the organizations we lead.
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The Midas Touch
A finance-friendly franchise inspires envy with its unprecedented growth and ongoing success.
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How Effective is your MENU?
Read this blog and replace common spa menu mistakes with 10 strategies sure to help you improve your menu and sell your services..
In working with spas over the past 11 years, I have visited many spas and collected 100’s of menus. As you can imagine, the variety of menus out there is vast in shapes, colors, styles, and images.
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20 Vital Questions for Spa Owners, Directors and Managers
A spa quality system includes everything that the spa's staff need to know and do to safely, effectively, and efficiently deliver treatments and services that consistently meet the needs of the spa's Guests. By using a quality system approach, the spa is positioned for long-term success.
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