Software & Technology
App-Solutely Fabulous
May 1, 2011
Lisa Starr
Lisa M. Starr reports on how spas are getting in on the digital action and taking advantage of mobile phone and tablet apps, both as an internal management tool and as a way to interact with their spa clients.
Folks who work in the high-touch spa industry are not generally considered to be tech-savvy. In fact, many spas have challenges utilizing their own software management systems. But we are entrenched in a tech wave we cannot afford to ignore. The combination of falling smartphone prices and widespread adoption of mobile applications, such as GPS, web browsing, and on-the-go Twitter and Facebook usage, presage a new method of communication between clients and businesses that is only growing in popularity. Industry...
Top 5 Considerations When Choosing Spa Management Software
November 26, 2007
The Fit - realize that one size does not fit all! Make sure it meets core business needs Look at your requirements for Scheduling, POS, Inventory, CRM, Staff Management Scalability - Will it support your needs in 3 years? Switching systems is costly! Make sure what you buy today will support your needs for growth Training / Support What are my options? How long does it take to learn? Is one-on-one training offered? How much support do I get? What...
Signs You Have Outgrown your Spa Management Software
November 26, 2007
The level of user complaints has risen significantly. You can't fulfill requests for information from partners or customers in their preferred format and timeframe. You have gaps between front-end and back-end systems that are plugged by unsatisfactory customized solutions The software inhibits users from completing tasks You have multiple, non-integrated information stores You find yourself contemplating hiring contractors to write add-ons You don't have enough support resources You're still not making full use of the Internet! By Roger Sholanki, CEO...
